The 19th Annual Regent Park Film Festival ONLINE, Frequently Asked Questions
How do I watch this year’s Festival? Do I need to subscribe?
Due to the COVID-19 pandemic, we have made the decision to hold this year’s festival online again. This year’s Festival is being presented as a video on demand experience (example: Netflix, Crave etc.) using our Cinesend platform. Instead of tickets to individual screenings, you subscribe on our website HERE to access the entire catalogue of films and panels all at once for free.
When can I start watching films and panels?
Except where specifically noted in our Festival program, all programming will be made available to view on the first day of the festival on November 25 at 6PM and will be available to view until 11:59 pm on Thursday, December 2.
Is all of the Festival online?
Yes, all of our films and panels are available online but we also will have a day of in-person programming for Family day, November 27 5-8pm at Daniels Spectrum. See our Festival program for more information.
Is the Festival still free?
Yes, the Regent Park Film Festival is Toronto’s longest running free community Film Festival and we continue to make our programming free to the public.
Can I watch the Festival titles once the Festival is over?
Regent Park Film Festival will make recordings of our industry and professional development sessions, talkbacks and panels available after the Festival is finished but unfortunately, the short films and features will no longer be available to watch after the Festival is over.
I live outside Canada. Can I still watch the Festival?
No, all of our content is restricted to viewers in Canada.
Is the festival accessible?
All films, shorts and panels are captioned and/or subtitled in English.
How do I turn captions on/off
Open captions (oc) are part of the video itself and cannot be turned off while closed captions can be turned on or off within the player through clicking this button at the bottom right of your player.
Can I watch on other devices ?
Yes you can, using Chromecast using your laptop and google chrome to cast your Cinesend viewing experience to your devices. Unfortunately you cannot cast from your mobile phone.
What are the system requirements?
Our Festival can be accessed on Intel & M1-based Macs running OSX 10.12+ and PCs running Windows 7+ as well as Iphones and Ipads using Safari (iOS 11.2 or later with “screen mirroring” turned off), and Android phones and tablet (6.0) using chrome
What are the supported browsers?
Google Chrome, Firefox, Microsoft Edge (PC), and Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.
My browser won’t connect
Our Festival is available for residents of Canada. If you live in Canada and use a VPN, please turn it off to view our Festival content. If you continue to have issues please contact us at email@example.com & firstname.lastname@example.org with the email used to register.
I am having problems getting access
I forgot my password
Use the password reset option on the login page to have your password reset link sent to the e-mail address you used to log in.
Any other questions?
Check out our quick and easy How-to-Festival Guide below!